Returns Policy

Exchanges

We offer FREE outward postage on all exchanges. Please add a note into your parcel to request the items and sizes you would like to exchange to. 

Refunds

The returns policy lasts 14 days from the day you receive your item/s. Your items must be posted by day 14. Please add 

All returned items must be in original packaging and original state, with tags still intact.

Items must not be worn, damaged, marked, scented or have animal fur intact.

Returned parcels are the responsibility of the customer until it reaches our returns address. Tracking is therefore strongly advised.

 

Return Address

59 Wisbech Road

Long Sutton

PE12 9AQ

 

PLEASE ENSURE YOUR RETURNED PARCEL HAS A NOTE INSIDE WITH YOUR ORDER NUMBER AND REQUEST FOR EXCHANGE OR REFUND.